Business Details
31 Years
experience
Emergency
services
Your Trusted Property Management Partner in the Western U.S.
Founded in 1995, American Capital Realty has established itself as a premier property management firm serving clients across the western United States. With over 25 years of dedicated service, we specialize in managing residential properties ranging from single-family homes to large apartment communities. Our approach combines personalized attention with cutting-edge technology to streamline rental processes, enhance communication, and deliver superior customer service. Our team of industry professionals brings decades of collective experience in managing over 10,000 multifamily units and handling more than $1 billion in rental collections. We maintain rigorous standards through certifications like Certified Property Manager and affiliations with organizations such as the Institute of Real Estate Management.Our comprehensive services include due diligence, financial reporting, risk management, and value-add implementation, all designed to optimize income and increase property value. We leverage advanced property management software like AppFolio to provide real-time insights and efficient operations. Our commitment to excellence extends to 24/7 emergency maintenance support and thorough vendor compliance protocols. Through strategic partnerships and a focus on innovation, we help property owners maximize returns while minimizing operational burdens. Our proven track record demonstrates our ability to adapt to evolving market demands while maintaining personalized service standards.
Services
Property Management
Due Diligence
Client Reporting
Risk Management
Maintenance Services
Value-Add Implementation
Information Technology
Human Resources
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of specialized property management expertise
- Our team holds industry-recognized certifications including Certified Property Manager
- We combine personalized service with cutting-edge property management technology
- 24/7 emergency maintenance support available for urgent issues
- Proven track record managing over 10,000 multifamily units and $1B+ in rents
Associations and certifications
- Certified Property Manager (CPM)
Services
Property Management
Our comprehensive property management services optimize income and increase value for property owners. We handle day-to-day operations including tenant relations, maintenance coordination, and financial reporting. Our experienced team combines personalized service with advanced technology to streamline operations and maximize returns for residential properties across the western United States.
Due Diligence
We conduct thorough due diligence assessments for property acquisitions and value-add projects. Our evaluations include property inspections, service contract reviews, utility bill analysis, and capital improvement budgeting. This comprehensive approach helps clients make informed investment decisions while identifying opportunities to enhance property value and operational efficiency.
Client Reporting
Our dedicated reporting team provides detailed financial insights using AppFolio property management software. We deliver customized reports including financial statements, collection reports, leasing metrics, and diagnostic analyses. Our system ensures accurate, timely information to support informed decision-making while maintaining compliance with accounting standards and regulatory requirements.
Risk Management
We implement comprehensive risk management protocols to protect clients' assets. Our program includes insurance compliance monitoring, vendor verification, and liability mitigation strategies. We require tenants to carry property damage coverage and ensure all service providers maintain proper insurance policies to minimize potential financial exposures.
Maintenance Services
Our maintenance department provides prompt, professional service for all property needs. With trained technicians and 24/7 emergency support, we handle routine maintenance and urgent repairs. Our preventive maintenance programs and extensive vendor network ensure properties remain in optimal condition while minimizing operational disruptions and preserving asset value.
People
Richard Long
President
President with oversight of all property management operations. 30+ years of experience managing 10,000+ multifamily units and $1B+ in rents. Licensed real estate broker and Certified Property Manager.
Michael Presicci
Senior Vice President
Senior Vice President with extensive real estate transaction experience. Managed $500M+ in assets and underwritten $6B+ in opportunities. Former attorney and U.S. Army JAG Corps officer with licenses in California and Arizona.
Questions
What areas do you serve for property management?
We provide property management services throughout the western United States, including California, Colorado, Washington, and Idaho.
What types of properties do you manage?
We specialize in residential property management including single-family homes, apartment communities, and multifamily units of all sizes.
How do you handle maintenance emergencies?
We offer 24/7 emergency maintenance support with trained technicians available to respond to urgent property issues after regular business hours.
What technology platforms do you use?
We utilize AppFolio property management software and cloud-based systems to provide real-time financial reporting, online portals, and efficient property management solutions.
How can property owners access their account information?
Owners can access financial statements, reports, and payment options through our secure online Owner Portal available 24/7 from any device.
Reviews (5)
Patrick Hemphill Alternative HiFi
Jan 09, 2022
Report
Company has a history of greedy and questionable business ethics, beginning with their 68pg residential leases along with their 58pg renewals. Rent increases are ginormous and largely unwarranted, and appear to be aimed at forced moveouts - unprecedented how many U-Hauls were exiting the place. Maintenance and upkeep are a bandaid approach rather than preventative, and they will let things slide for as long as possible. They also have a very difficult time keeping their onsite property managers. // Promises and assurances are not kept at move in, only then to be subtracted from your security deposit
Patrick Davis
Dec 16, 2021
Report
I asked for my water heater to be replaced they took the old one out and put a new one in however did not install it completely and had to use apt next door to shower. Well now my heater is blowing cold air because my gas is turned off. And it's going to be 18 degrees colder than they day before and snow showers are expected and I have 2 little kids and a wife on dialysis she does at home nightly so we need to have working appliances
Hayllie Lish
Oct 30, 2021
Report
I am a current tenant to village on Broadway in Spokane valley, WA. For amount our rent was just raised we should not have to feel like we have to be Isolated in our apartment, kids cant make any noise outside or the management calls and complains, mind you the very small park we have has only been open about a total of 5 months since I moved in (moved in 2019), we cant have wind chimes, hanging plants, or a flag on our patio, cant back into you parking spot, cant even be a little crooked or youll get a tow tag, car ports are barely big enough for my 2017 Toyota corolla (pretty small
DeVonna Graves
Sep 22, 2021
Report
I am a current tenant at the Forrest Hill Apartments in Colorado Springs, CO. We have lived here since October 2020, so far the issues we have dealt with here are becoming increasingly worse. A few issues we have experienced include ceiling leaks (hasn't been repaired yet and it happened in June 2021), lack of response from maintenance for MONTHS, poor pest control (spiders, crickets, and MICE), poor upkeep of property including (trash, lack of enforcement of tenants cleaning up their dog feces, etc.), unsanitary conditions. The leasing office disclosed to us that they did not charge us utilities
Isaac Richmond
Sep 02, 2021
Report
Overall, the Gardens at Hidden Creek staff and apartment complexes have been great! However the outside and laundry structure could use some improvement. On the outside, there are some fairly deep potholes in all the parking lots for tenants and the landscaping for the pathways could benefit if improved (Re-adding mulch, weed removal, etc.). With the laundry room, I would hope to see this improved because you have to go around the pool and into the gym to reload a card in order to do laundry. I think it would be better to find a way to add the pay station in the laundry room or offer an alternative
