Business Details
Non-Medical Home Care Services in Pennsylvania
Founded on the principles of compassion and community service, Hands From The Heart has grown to become Pennsylvania's most reliable non-medical home care provider. Our founders, driven by personal experience and a commitment to dignity for seniors, established the company to address the needs of low- and moderate-income elders through personalized home care. With nearly 500 employees, we specialize in connecting clients with caregivers who provide essential support for daily living activities while creating meaningful career opportunities for our staff. Our services empower seniors to maintain independence through Medicaid Waiver programs, VA benefits, and private pay options. We maintain rigorous training standards to ensure exceptional care quality and invest in technology to enhance service delivery efficiency.For over a decade, our team has supported veterans through the Aid and Attendance program, helping them access critical care benefits. Our CAPABLE program exemplifies our holistic approach, combining occupational therapy and home modifications to improve client independence. Through multiple office locations and a state-wide service footprint, we ensure accessibility for communities from Philadelphia to Harrisburg. Our leadership teams deep expertise in urban planning and healthcare administration continues to shape innovative approaches to home care delivery while maintaining our founding mission of dignity and respect for all clients.
Services
Non-Medical Home Care
Medicaid Waiver Services
Veterans Home Care
Long-Term Care
Short-Term Care
CAPABLE Program
Respite Care
Personal Care Assistance
Companion Services
Stroke Recovery Care
Highlights and features
- We have nearly 500 experienced home care professionals statewide
- We offer specialized VA benefits coordination for veterans
- Our caregivers receive comprehensive training and competitive benefits
- Our CAPABLE program combines therapy and home modifications
- We maintain 15+ years of experience with Medicaid Waiver programs
Associations and certifications
- Veterans Community Care Program
What people say
Compassionate and well-trained caregivers
On time and consistently kind
Great pay and benefits
Safe and secure environment
Flexible scheduling options
Services
Non-Medical Home Care
Our non-medical home care services support seniors and individuals with disabilities through personalized assistance with daily living activities. Trained caregivers help with meals, bathing, medication reminders, and light housekeeping while maintaining client independence. This service enables clients to remain safely in their homes through Medicaid-eligible and private pay options.
Veterans Home Care
We provide specialized care coordination for veterans through the Aid and Attendance program. Our experts guide families through benefit applications and deliver immediate care services before VA claim approval. Qualified veterans receive no out-of-pocket-cost care from trained caregivers while navigating the VA system.
CAPABLE Program
This program combines occupational therapy with home modifications to improve senior independence. Clients in Philadelphia, Montgomery, and Delaware counties receive personalized assessments followed by targeted interventions. Income-qualified participants benefit from minor home adaptations that enhance daily living capabilities.
Medicaid Waiver Services
We help clients access Medicaid-funded home care services that cover personal care and companionship. Our team navigates the application process and connects clients with qualified caregivers. This service provides cost-free support for eligible seniors who would otherwise require institutional care.
Short-Term Care
Our short-term care program assists recovery from surgeries and illnesses through temporary home care services. Certified assistants help with mobility, meal preparation, and medical appointments during recovery periods. Clients access immediate support through flexible private pay arrangements or insurance partnerships.
People
Saira Hairston
President
Saira Hairston founded Hands From The Heart in Bala Cynwyd after earning business and urban planning degrees. With over 15 years of experience, she transformed the company from a church basement operation into Pennsylvania's largest home care provider while maintaining its community-focused mission.
Questions
What services qualify as non-medical home care?
Non-medical home care includes assistance with bathing, grooming, meal preparation, medication reminders, light housekeeping, and transportation to appointments.
How can Medicaid help with home care costs?
Medicaid Waiver Programs provide home care services at no cost to qualified recipients who would otherwise require nursing home care.
Can family members become caregivers?
Yes, Medicaid Waiver programs allow designated caregivers who become company employees with benefits when working with clients.
Do you serve veterans and their families?
We specialize in VA Aid and Attendance benefits and provide immediate home care services for veterans while processing benefit applications.
How quickly can services begin?
Medicaid clients start immediately while private pay clients typically begin within 24 hours after completing intake assessments.
What geographic areas do you cover?
We serve clients across Pennsylvania including Philadelphia, Harrisburg, Reading, Lebanon, and surrounding counties.
Reviews (6)
Thalia Tirado
Jan 05, 2022
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Dont ever apply to work with this company. I went for a interview with Alexis Ortiz. During the interview she asked me normal questions in regards to the position I applied for. She then asked why im choosing to leave my current agency to which I explained. After she explained the position I decided it wouldnt be a good fit for me since it wasnt what I wanted to work within. After finishing the interview she explained to me how she use to be a director at the current company I work in and stated she left said company due to the way they ran the agency yet she still knows the owner very
Anirra Lashona
Aug 03, 2021
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First I wanna say is dont get me wrong I am honest I am not happy with this job they are not reliable I was only with this job for three months I am not happy with the job they take money out your pay dont work for this job!!!!
Nikki Coreys
Aug 02, 2021
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I have been blessed with such a great company to work for they have given me such a wonderful coordinator Jocelyn she is a blessing to me and my family also it is so great to have this company and to be able to be with my family and take care of my loved ones
Jamir Tindle
Jul 25, 2021
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Working here is nice once you get set up with a good schedule. The pay is good especially if youre working overtime. The main desk coordinator is extremely helpful & respectful. Even though It took about almost a month to get a firm schedule, I am now satisfied with my position, clients & pay. Things are going great!
Etta Lynch
Jul 24, 2021
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I have worked for a lot of Home Health Agency when I tell you Hands From the Hearts Agency is the best. When calling the office the phones are always answered one time. If a client has a problem they are always there to make sure the client and the caregivers get the help that's needed. It is one of the best companies I have ever worked for. They also recognize when a caregiver is doing a great job. I would recommend this company to anyone that needs services. I just want to thank hands from the heart for being such a great Home Health Agency.
Sincerely Yours
Etta Lynch and Mr. Larry Wilson
Sincerely Yours
Etta Lynch and Mr. Larry Wilson
Nadia Gissendanner
Jul 19, 2021
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I start working for hands of the heart a year and 4 months ago in the middle of an pandemic and it was a blessing.Thanks to my Coordinator Arica, I was able to work around homeschooling my children and thats all a single mother could ask for. A year later I still have the same clients , who I absolutely adore , and new coordinator Tiara who Ill do anything for.
