Business Details
22 Years
experience
Expert Marketing & Communications Solutions for Government & Private Sector
At Diversity Marketing & Communications, we specialize in creating strategic communications solutions that bridge awareness gaps and drive measurable action. Since our founding in 2004, we have leveraged evidence-based approaches to craft multi-channel campaigns tailored to diverse audiences. Our team combines expertise in behavioral science, cultural adaptation, and accessibility to deliver impactful messaging across digital platforms, public engagement initiatives, and traditional media. With certifications as a woman-owned small business and partnerships across government, healthcare, education, and private sectors, we focus on solving complex communication challenges for clients nationwide.Our network of subject matter and technical experts ensures innovative, results-driven strategies for audiences with unique needs. Through plain-language communication and inclusive design, we help organizations connect authentically with their target demographics while maintaining rigorous standards for compliance and effectiveness.
Services
Multi-channel Marketing
Digital Campaigns
Public Engagement
Strategic Messaging
Graphic Design
Media Relations
Market Research
Website Development
Details
- Year established: 2004
Highlights and features
- We offer evidence-based communications strategies proven through measurable results.
- Our team includes certified experts and subject matter specialists across industries.
- Proven success with government, healthcare, and private sector clients since 2004.
- Specialized in culturally adaptive and accessible communication solutions.
- Certified woman-owned small business with federal contracting capabilities.
Associations and certifications
- U.S. Small Business Administration (EDWOSB)
- Womens Business Enterprise National Council (WBENC)
- State of New Jersey (DBE, WBE, E/SBE)
- State of New York (DBE, WBE)
- State of Connecticut (DBE)
- New York City (WBE)
- Port Authority of New York & New Jersey (WBE)
Services
Multi-channel Marketing
We develop comprehensive marketing strategies combining digital platforms, traditional media, and community outreach. Our evidence-based approach ensures consistent messaging across all channels while optimizing for audience engagement. This method helps organizations achieve measurable behavior change and brand recognition.
Public Engagement
Our outreach programs connect organizations with hard-to-reach communities through culturally tailored messaging. We design strategic engagement plans that incorporate focus groups, public events, and targeted communication to build trust and drive participation.
Digital Marketing
We create data-driven digital campaigns spanning social media, websites, and video content. Our team implements accessibility standards while developing engaging content that meets federal compliance requirements for maximum audience reach.
Graphic Design
Our design services produce impactful visual materials that align with brand identity and campaign goals. Every project incorporates Section 508 compliance standards to ensure accessibility while maintaining aesthetic excellence.
Market Research
We conduct comprehensive research through surveys, interviews, and focus groups to understand audience needs. This data informs strategic decision-making and helps create tailored communication strategies that deliver measurable results.
People
Nicole Jacques
President
With over 20 years of marketing leadership experience, Nicole Jacques directs strategic operations and client relationships. Her expertise in federal contracting and behavioral communications drives the agency's innovative solutions for government and healthcare clients.
Susan Cohen
Senior Vice President
Susan Cohen oversees project execution and team development. Her background in public affairs and strategic messaging helps clients navigate complex communication challenges across multiple industries.
Laura Febbi
Director of Client Services
Laura Febbi manages client relations and campaign implementation. Her focus on stakeholder engagement ensures clients receive tailored solutions that align with organizational objectives and audience needs.
Elaine E. Katz
Subject Matter Expert
As a senior communications advisor, Elaine Katz provides technical expertise in healthcare communications and accessibility standards. Her insights help shape effective public health messaging strategies.
Marilynn Jacobs
Digital Marketing Strategist
Marilynn Jacobs specializes in digital campaign optimization and content strategy. She develops data-driven marketing solutions that leverage emerging technologies and platform-specific best practices.
Questions
What industries do you specialize in?
We serve government agencies, healthcare organizations, educational institutions, and private sector clients across diverse industries.
How do you ensure campaign effectiveness?
We use behavioral science insights, cultural adaptation, and evidence-based strategies validated through market research and measurable outcomes.
Are you certified as a woman-owned business?
Yes, we hold multiple certifications including WBENC, EDWOSB, and state-level diversity certifications.
What digital marketing services do you offer?
Our digital services include social media strategy, website development, video production, and Section 508-compliant content creation.
Can you handle federal government contracts?
Yes, we maintain GSA Multiple Award Schedule contracts and have extensive experience with federal agencies.
