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Business Details
30 Years
experience
Your Trusted Atlanta Real Estate Partner
Founded in 1996, Atlanta Intown Real Estate Services has established itself as a premier boutique real estate firm serving the Atlanta metropolitan area. Our team of experienced agents combines deep local market knowledge with a personalized approach to client service, representing buyers, sellers, and investors across residential and commercial properties. We maintain a strong one-on-one relationship with each client, ensuring service begins long before transactions and continues beyond closing. Our agents actively participate in community groups and charitable organizations, leveraging their local expertise to match properties with ideal buyers. Through strategic partnerships like Leverage Global Partners, we provide international connectivity while maintaining our reputation for fast, sure results.

Our comprehensive approach includes market analysis, innovative marketing campaigns, and expert negotiation to maximize value for clients. We differentiate ourselves through exceptional service that exceeds expectations, fostering lifelong, multi-generational relationships. Our commitment to technology integration supports, rather than replaces, our people-centric philosophy. With offices in Midtown and Kirkwood, we serve clients in virtually every metro-county and 35 municipalities. Our proven track record demonstrates that prioritizing client interests leads to successful outcomes in both stable and dynamic market conditions.
Services
Residential Sales Commercial Leasing Property Management Global Network Market Analysis Home Staging Tenant Representation Landlord Services Investment Properties Relocation Services
Details
  • Year established: 1996
Highlights and features
  • We maintain a strong one-on-one relationship with each client throughout the entire sales process
  • Our agents have in-depth knowledge of neighborhoods throughout the entire metro-Atlanta area
  • We provide global reach through our membership in Leverage Global Partners network
  • We handle contract negotiations, coordinate repairs, and work with closing attorneys
  • We develop customized marketing plans with professional photography and drone videography
Services
Residential Sales
Our residential sales service combines market expertise with personalized strategies to maximize property value. We conduct comparative market analyses, develop customized marketing plans, and utilize professional photography to showcase properties. Our agents guide clients through every step from pricing to closing, ensuring smooth transactions and optimal outcomes in Atlanta's competitive real estate market.
Commercial Leasing
We provide comprehensive commercial leasing solutions for tenants and landlords. Our tenant representation service identifies optimal locations through comparative market analysis, while our landlord services focus on securing qualified tenants through targeted marketing. We handle lease negotiations, financial analysis, and coordinate post-leasing requirements to ensure mutually beneficial agreements for all parties involved.
Global Network
As Atlanta's exclusive member of Leverage Global Partners, we connect clients with premier real estate professionals worldwide. This network facilitates international property transactions and portfolio management through personal introductions and shared marketing resources. Our membership ensures clients receive specialized representation in major global markets while maintaining local expertise in Atlanta's real estate landscape.
Market Analysis
Our market analysis service provides data-driven insights to determine optimal pricing strategies. We evaluate recent comparable sales, current market trends, and property-specific features to develop accurate valuations. This analysis forms the foundation for effective marketing plans and negotiation strategies that maximize returns for property sellers in Atlanta's dynamic real estate market.
Tenant Representation
We exclusively represent tenants in commercial real estate transactions, focusing on identifying properties that meet specific business requirements. Our services include requirement analysis, location scouting, lease negotiations, and financial analysis. We maintain client confidentiality and advocate for favorable terms, with commission typically paid by landlords, making this service cost-effective for tenant clients.
People
Randal Lautzenheiser
Managing Broker
With GRI and CRB designations, Randal Lautzenheiser brings extensive real estate expertise to Atlanta Intown. He oversees brokerage operations and client relationships, leveraging decades of local market experience to ensure exceptional service standards across all transactions.
Kirk Surgeon
Realtor
As an associate broker and top producer, Kirk Surgeon specializes in Atlanta residential real estate. His market insights and negotiation skills help clients achieve optimal outcomes, combining local knowledge with innovative marketing strategies for property sales.
Michael Aubrey
Realtor
Michael Aubrey provides expert real estate guidance with a focus on personalized service. His deep understanding of Atlanta's neighborhoods and commitment to client satisfaction make him a trusted advisor for buyers and sellers.
Chris Carroll
Realtor
As an EcoBroker and LEED Green Associate, Chris Carroll specializes in sustainable real estate solutions. His expertise in green building practices and commitment to environmental responsibility set him apart in Atlanta's evolving real estate market.
Adrienne Madkins
Realtor
Adrienne Madkins brings multiple specialized certifications to Atlanta Intown, including SFR and RENE designations. Her expertise in residential real estate and dedication to client education make her a valuable resource for Atlanta homebuyers and sellers.
Questions
What areas does Atlanta Intown Real Estate Services cover?
We serve the entire Atlanta metropolitan area, including 35 municipalities and virtually every metro-county, with expertise in both urban and suburban neighborhoods.
What property types do you handle?
We specialize in residential properties (single-family homes, condominiums, lofts), commercial properties, multi-family investments, and land development opportunities across the Atlanta region.
How does your global network benefit clients?
As Atlanta's exclusive member of Leverage Global Partners, we provide international connectivity for property transactions and portfolio management through our network of premier real estate firms worldwide.
What sets your agents apart from others?
Our agents combine deep local market knowledge with specialized certifications and community involvement, offering personalized service that prioritizes client relationships over transactions.
Do you offer commercial real estate services?
Yes, we provide comprehensive commercial real estate services including tenant representation, landlord services, lease negotiations, and property management solutions for Atlanta businesses.
How do you market properties effectively?
We use professional photography, drone videography, customized marketing plans, and strategic MLS listings to showcase properties, along with our global network and social media presence to maximize exposure.
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Reviews (4)
Stefan Shagwell
Dec 13, 2021 Report
I used Atlanta Intown Real Estate Services to buy my condo. I was able to meet several of the agents that work there and every single one of them was friendly, knowledgeable, and very helpful! They treated me like one of their friends, and with the help of Diana Refsland I was able to find the perfect condo near Piedmont Park. Thank You.
Claire Blevins
Nov 19, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Everyone at Atlanta Intown is so nice, supportive, and honest! There are tons of resources for the agents to give to their clients, and the agents always go above and beyond for their clients. Definitely recommend!
Gabs G.
Sep 20, 2021 Report
I had to contact the realtor twice inorder to get any update. The realtor said he would let me know asap if he finds anything - it has been almost a month and still no update. I would not recommend this business unfortunately. If a realtor is too busy to get back to you, they should at least have the courtesy to let you know - especially when you're in desperate need of finding a home. I ended up finding a different real estate company that got back to me within a couple days.
Emily Bruggeman
Dec 04, 2020 Report
Positive:Responsiveness
Darryl Pitts from Atlanta Intown was the perfect agent for me as I was buying my first home. He was very quick to respond, and had excellent advice. The home-buying process ended up going smoother than I ever could have expected. I HIGHLY recommend him as a real estate agent! Also, just an all-around really nice, kind person.