Business Details
50+ Years
experience
Emergency
services
Your Trusted Veterinarians in Mercerville, NJ
Mercerville Animal Hospital is a family-owned veterinary practice that has served the community with compassion and care since 1957. Founded by Dr. Carter Sr., our clinic was built on principles of trust, personalized attention, and a deep love for animals. Over the decades, we have expanded our services while maintaining the same values that defined our practice, now led by Dr. Carter Jr. and his daughter Danielle. Our team of experienced veterinarians and technicians provides comprehensive medical, surgical, and preventive care, treating every pet like family and every client like a lifelong friend.We prioritize modern facilities, continuous education, and community involvement to ensure the highest standards of animal healthcare. With a legacy spanning generations, we remain committed to compassionate, top-quality care for all pets in Mercer County and beyond.
Services
Preventive Care
Surgical Services
Emergency Treatment
Pet Supplies
Ultrasound
Orthopedic Surgery
Details
- Year established: 1957
Highlights and features
- We are a family-owned practice with over 65 years of veterinary experience.
- Our team includes experienced veterinarians and certified technicians dedicated to animal care.
- We offer comprehensive services including preventive care, surgery, and emergency treatment.
- Our personalized approach ensures every pet receives individualized attention.
- We maintain modern facilities and prioritize continuous education for our staff.
What people say
Compassionate care
Experienced staff
Thorough services
Excellent service
Friendly team
Services
Preventive Care
Regular exams and vaccinations help maintain your pet's long-term health. Our preventive care services include wellness screenings, parasite prevention, and tailored vaccination schedules. We emphasize early detection of potential health issues to ensure pets live longer, healthier lives through proactive medical attention.
Surgical Services
We prioritize safety and comfort during all surgical procedures. Our services include spaying/neutering, soft tissue surgery, and orthopedic procedures. Advanced monitoring equipment and post-operative care ensure optimal recovery for pets undergoing surgical treatment at our facility.
Emergency Treatment
Emergency services address critical pet health issues outside regular hours. We stabilize patients before referring to specialized emergency clinics. Our team provides immediate care for trauma, poisoning, and acute illnesses during operating hours.
Pet Supplies
We offer prescription medications, specialty diets, and pet care products. Our online store allows convenient home delivery of essential pet supplies. Clients receive professional guidance on selecting appropriate nutrition and healthcare products for their animals.
Ultrasound
Diagnostic ultrasound helps evaluate internal organ health and detect abnormalities. Our imaging services support accurate diagnosis of abdominal and cardiac conditions. This non-invasive technology aids in creating effective treatment plans for complex medical cases.
People
William Carter
Owner
Graduated from Ohio State in 1977 and expanded his father's practice. Passionate about veterinary medicine and community involvement. Leads with decades of experience while mentoring new generations of veterinary professionals.
Danielle Carter Williams
Operations Manager
Brings 20 years of hospitality management experience to veterinary operations. Combines lifelong animal passion with professional service excellence. Focuses on improving client experience and maintaining family legacy standards.
Colleen Stevens
DVM
Joined as caretaker in 1990, earned veterinary degree in 2012, and returned as associate veterinarian. Specializes in compassionate care and continuous learning. Balances clinical expertise with family commitments and community service.
Jackie Snelling
DVM
Began career in 1997, earned veterinary degree in 2010, and returned after Banfield experience. Enjoys gardening and winery visits while providing comprehensive animal care. Combines technical expertise with personal pet ownership experience.
Amanda Bencivengo
Veterinary Technician
Promoted from receptionist to technician due to demonstrated potential. Passionate about all animal types and pursuing surgical specialization. Shares home with a rescued shepherd mix while advancing veterinary career.
Questions
What veterinary services do you offer?
We provide preventive care, surgical services, emergency treatment, ultrasound imaging, and prescription pet supplies. Our team handles routine checkups through complex medical cases.
How do I schedule an appointment?
Call us at (609) 587-5863 during operating hours or use our online portal for appointment requests. A deposit applies to new client appointments.
Do you handle pet emergencies?
Yes, we provide emergency care during operating hours. For after-hours emergencies, we recommend BluePearl VETS or NorthStar VETS in Mercer County.
What payment methods do you accept?
We process payments at the time of service but don't specify particular payment methods in our documentation. Contact our office for specific payment options.
What is your cancellation policy?
We require 24-hour notice for cancellations. Missed appointments without notice incur a $50 non-refundable fee to ensure fair access for all patients.
How can I access my pet's medical records?
Our pet portal allows online access to vaccine history, appointment scheduling, and prescription refills. Request account setup when providing email contact information.
Reviews (7)
Jessica Seeley
Dec 08, 2021
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I highly recommend Mercerville Animal Hospital! We have been coming here for about 4 years now. We unfortunately had to put our elderly cat down a month ago and every single person working there has been amazing. We ended up adopting two of their cats recently and they have been so helpful with their care! I have had a lot of questions and everyone there has helped so much! Dr. Stevens is also a great vet! She takes such great care of the animals. We will always come here! Thank you so much!
Emily Suto
Sep 20, 2021
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Positive:Professionalism,Quality,Responsiveness
My pet is a new patient and both times we have been there we are in and out with quality answers and professional medicine advice. I also know my pet is always in good hands with technician Joanne. Met with Dr. Ting for orthopedic consult today and he is wonderful! Thank you!
My pet is a new patient and both times we have been there we are in and out with quality answers and professional medicine advice. I also know my pet is always in good hands with technician Joanne. Met with Dr. Ting for orthopedic consult today and he is wonderful! Thank you!
Rose Savage
Feb 01, 2021
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The staff and doctors are always friendly kind compassionate and caring. They have convenient hours and always answer the phone promptly so that they can help you and your furry loved ones. The doctors are very professional and take the time to properly examine your pets. Ive been going there for a few years now with all three of my cats and I have always had a positive experience every time.
Annette Jushchuk
Aug 02, 2020
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I, too was recommended to this veterinarian (Dr. Carter, Sr. (and his wife Michelle R.I.P) ) by a dear friend many years ago (25+) because of my dissatisfaction with another doctor in the township I was living. They will always exceed your expectations; from the doctors to the staff. Youre treated like family the minute you walk through the door. The atmosphere is filled with kindness, compassion, professionalism and knowledge. Youll want to make a connection with all the doctors to see just how truly wonderful this practice is... its a FAMILY!!! Kudos Dr. Stevens!!! They care about your
Mj Ranfone
Jun 15, 2020
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Been coming since. Forever . Always treatments or appt's: got great service & advice. Will see u soon!
Michele Woodall
Jun 09, 2020
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Positive:Value
My dog was badly injured n needed surgery I didnt have the money it waa devastating but they helped me tremendously i waa able make a deposit and monthly payments...Im so greatful
My dog was badly injured n needed surgery I didnt have the money it waa devastating but they helped me tremendously i waa able make a deposit and monthly payments...Im so greatful
Joe Smith
May 24, 2019
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I've been going to Mercerville Animal Hospital for about 3 years now. My last cat was diagnosed with lymphoma and kidney disease and had a few same day appointments that needed to be made. They were very accommodating and I never had a problem getting my cat seen the same day. From the day of the diagnosis to the day I had to put Bucky down they were absolutely wonderful and the care from Dr. Stewart and Dr. Stevens was top notch. Even when I made a regular appointment the wait times were not that long at all. I think the most I waited was 15 minutes. Don't hesitate to take your pets here.
