Business Details
48 Years
experience
Your Trusted Insurance Partner in Carlisle, PA
Miller Carlisle Insurance Services has been a trusted name in Carlisle, Pennsylvania, since 1978, providing personalized insurance solutions tailored to meet the unique needs of our clients. Our team of dedicated professionals works tirelessly to secure the best rates and coverage options by leveraging relationships with over 50 top-tier insurance providers. We pride ourselves on delivering exceptional customer service, combining decades of industry experience with a deep understanding of local market dynamics. Our commitment to transparency ensures clients receive comprehensive policies that maximize protection while minimizing costs. Whether insuring a home, vehicle, business, or life, we approach every quote with the diligence and care it deserves.Our family-owned legacy of excellence is built on a foundation of trust, integrity, and unwavering support for our community. We specialize in auto, home, life, health, and business insurance, ensuring clients are prepared for lifes uncertainties. Our expertise extends to Medicare and specialized commercial policies, backed by certifications and ongoing professional development. By prioritizing client needs over corporate interests, weve earned a reputation as Carlisles go-to insurance advisors. From risk assessment to claims assistance, we stand by our clients every step of the way.
Services
Car Insurance
Home Insurance
Life Insurance
Health Insurance
Business Insurance
Medicare Plans
Commercial Lines
Personal Lines
Workers Compensation
Property Insurance
Details
- Year established: 1978
Highlights and features
- We work with over 50 insurance providers to guarantee competitive rates.
- Our team includes Certified Insurance Counselors with decades of local expertise.
- We specialize in customized policies for unique personal and business needs.
- Family-owned legacy of trust and community-focused service since 1978.
- We maximize discounts and simplify complex insurance decisions.
What people say
Best rates
Personal assistance
There when needed
Services
Car Insurance
Our car insurance policies protect against collision damage, theft, and liability claims while offering discounts for safe driving and multi-policy bundling. We tailor coverage to include rental reimbursement, comprehensive protection, and gap insurance for new vehicles. With access to 50+ providers, we secure affordable rates without compromising on essential protections.
Home Insurance
We provide homeowners insurance covering structural damage, personal property loss, and liability claims. Policies include options for flood, sewer backup, and valuable item coverage. Our agents ensure adequate protection for mortgages while maximizing discounts for security systems and claim-free histories.
Life Insurance
We offer term, whole, and universal life insurance policies designed for income replacement, estate planning, and business succession. Our specialists explain tax advantages and cash-value growth options to help clients choose between temporary coverage and permanent asset-building solutions.
Health Insurance
We assist individuals and businesses in selecting health plans covering preventative care, prescriptions, and major medical expenses. Our expertise includes high-deductible HSAs, Medicare supplements, and ACA-compliant marketplace plans tailored to budget and coverage needs.
Business Insurance
Our business insurance packages combine property, liability, and vehicle coverage into cost-effective policies. We specialize in industry-specific solutions for restaurants, contractors, and retailers, including liquor liability, cyber liability, and workers' compensation to protect against operational risks.
People
Kim Shoff
President / Owner
Certified Insurance Counselor with 40+ years in the industry, leading Miller Carlisle since 2006. Prior experience as Vice-President and receptionist since 1982. Focuses on client relationships and agency growth.
Thomas Lane
Sales Associate
Health insurance specialist since 2006, focusing on Medicare plans, HSAs, and group policies. Brings expertise in tax-preferred health savings accounts and senior coverage options.
Allison Mctighe
Commercial Lines Sales/CSR
Commercial insurance expert since 2014, with prior experience in large account management. Daughter of owner Kim Shoff, combining family commitment with professional expertise.
Amanda Miller
Personal Lines CSR
Personal insurance specialist since 2013, holding CISR designation. Focuses on helping clients understand policy details and select appropriate coverage for homes and vehicles.
Susan Wyrick
Personal Lines CSR
Customer service representative with 25+ years in insurance, emphasizing retention and client satisfaction. Former U.S. Air Force member applying organizational skills to policy management.
Questions
How do I get a free insurance quote?
Call (717) 243-4400 or visit our Carlisle office to speak with an agent who will assess your needs and provide a customized quote within minutes.
What insurance types do you offer?
We provide auto, home, life, health, business, Medicare, and commercial insurance, including specialized coverage for unique risks like flood or equipment breakdowns.
Why choose local insurance agents?
Local agents offer personalized service, community knowledge, and faster claims resolution compared to online-only brokers who lack face-to-face support.
Can you help lower my insurance rates?
Yes, we compare policies across 50+ providers to find competitive rates while ensuring adequate coverage and applying all available discounts.
What if I need insurance outside Pennsylvania?
While based in Carlisle, we assist clients in neighboring states through our network of partner agencies and multi-state licensed policies.
How does the claims process work?
Contact us immediately after an incident—we guide you through documentation, coordinate with insurers, and advocate for timely, fair settlements.
Reviews (5)
Wendy Hansen
Dec 07, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I've been doing business with these folks for 35 years. Good people who get it done in a timely manner.
I've been doing business with these folks for 35 years. Good people who get it done in a timely manner.
Andrew Hasco
Nov 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I like to think that Kim takes a personal interest in our insurance business. Our insurance questions/needs are always taken care of in a very timely manner. She acts like she wants my business. I like that! Thanks Miller Carlisle Insurance Services.
I like to think that Kim takes a personal interest in our insurance business. Our insurance questions/needs are always taken care of in a very timely manner. She acts like she wants my business. I like that! Thanks Miller Carlisle Insurance Services.
Lisa Webber
Apr 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have been a customer of Miller Carlisle Insurance Services for 30+ years. I have dealt, mainly, with Kim and Lori, but everyone in the office is professional, friendly and quick to respond to any question or issue. I highly recommend this agency for your insurance needs!
I have been a customer of Miller Carlisle Insurance Services for 30+ years. I have dealt, mainly, with Kim and Lori, but everyone in the office is professional, friendly and quick to respond to any question or issue. I highly recommend this agency for your insurance needs!
Eugenia D.
Oct 06, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I have had to contact Allison 3 times to accomplish a bond and she is very professional and very personable. She responds quickly and takes of things in a timely manner. Very grateful for her.
I have had to contact Allison 3 times to accomplish a bond and she is very professional and very personable. She responds quickly and takes of things in a timely manner. Very grateful for her.
Al Mira
Aug 14, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Kim and the receptionist are very friendly and helpful. I recommend this business highly.
Kim and the receptionist are very friendly and helpful. I recommend this business highly.
