Business Details
36 Years
experience
Emergency
services
Enterprise Printing Solutions Provider
Founded in 1990 by President Chris Lucci, IPS Global has built its reputation on delivering exceptional customer service through dedicated personnel rather than automated systems. Our team in Schwenksville, Pennsylvania provides direct human support for all inquiries, ensuring immediate assistance without voicemail barriers. We deploy experienced service technicians five days a week to address urgent needs promptly while maintaining operational transparency through our intuitive website platform.Clients benefit from comprehensive fleet management tools that generate detailed analytics on printing expenditures, including color versus monochrome usage patterns and departmental spending trends. Our technology solutions focus on optimizing print environments to reduce costs and operational complexities for businesses of all sizes.
Services
Printer Sales
Managed Print Services
Fleet Analytics
Technical Support
Document Workflow Optimization
Details
- Year established: 1990
Highlights and features
- We provide live human support with no automated phone systems
- Our technicians offer 5-day weekly dispatch for urgent needs
- We deliver real-time analytics for print fleet optimization
- Our website enables complete order and service history tracking
- We specialize in customized print environment cost reduction
Services
Printer Sales
We offer comprehensive HP printer sales including LaserJet and DesignJet series. Our solutions cover monochrome and color printing needs for businesses of all sizes. Each purchase includes warranty options and technical support to ensure proper implementation and ongoing operation.
Managed Print Services
Our managed services optimize print environments through centralized monitoring and maintenance. We provide supply replenishment, usage tracking, and performance optimization to reduce total cost of ownership while maintaining operational efficiency across enterprise printing networks.
Fleet Analytics
We deliver detailed analytics on print fleet performance including cost analysis, usage patterns, and efficiency recommendations. Our reporting tools track monthly, quarterly, and annual metrics to identify cost-saving opportunities and improve document workflow efficiency.
Technical Support
Our experienced technicians provide on-site support five days weekly for urgent needs. We maintain live support availability without automated systems, ensuring direct access to qualified personnel for troubleshooting, maintenance, and emergency repair services.
Workflow Optimization
We analyze document workflows to identify efficiency improvements and cost reduction opportunities. Our solutions include print environment reconfiguration, technology upgrades, and customized implementation plans to enhance productivity while minimizing operational complexities.
Questions
What printer brands do you specialize in?
We specialize in HP printing solutions including LaserJet, Color LaserJet, and DesignJet series printers for commercial and enterprise applications.
Do you offer printer fleet management services?
Yes, we provide comprehensive managed print services with real-time analytics, supply management, and performance optimization for business printing fleets.
How can I track my print fleet usage?
Our online portal provides detailed usage reports showing total spend, departmental costs, color vs. mono printing ratios, and historical spending comparisons.
What support options are available?
We offer live phone support without automated systems, on-site technician dispatch five days weekly, and online service request tracking through our customer portal.
Do you provide printer analytics reports?
Yes, we generate real-time analytics including cost analysis, usage patterns, and optimization recommendations to improve print environment efficiency and reduce operational costs.
