Business Details
Your Premier Property Management Partner in Louisville
Gailor Russ & Assoc was founded with a clear mission: to become the premier property management and brokerage company in Louisville. With decades of combined experience in commercial, residential, and retail real estate, we specialize in maintaining properties in top-tier condition while ensuring maximum occupancy rates. Our comprehensive services include property management, appraisals, tax abatement guidance, and brokerage solutions for single-family homes, apartments, REO properties, and vacant land.We pride ourselves on delivering exceptional customer service, leveraging our deep understanding of local market dynamics to meet property owners' needs. Our team's reliability and commitment to timely execution have earned us long-standing trust within the community. By combining innovative strategies with personalized attention, we empower clients to fully enjoy their real estate investments while we handle day-to-day operations with professionalism and expertise.
Services
Property Management
Appraisals
Tax Appeals
Real Estate Sales
Brokerage Services
Highlights and features
- We provide exceptional property management services for all property types.
- Our team offers reliable, timely execution of property maintenance needs.
- We combine decades of local market experience with innovative solutions.
- We deliver personalized customer service focused on property owner satisfaction.
- We handle complete real estate lifecycle needs from appraisals to sales.
What people say
Very reliable
Trust him
Experience shows
Timely manner
Gets it done
Services
Property Management
Our property management services ensure maximum property value through proactive maintenance, tenant management, and occupancy optimization. We handle day-to-day operations for residential, commercial, and retail properties while maintaining Louisville's market standards. Our comprehensive approach includes rent collection, maintenance coordination, and financial reporting to protect property investments.
Appraisals
Professional property valuation services conducted by experienced professionals for residential and commercial real estate. We provide accurate market analysis and documentation to support mortgage financing, tax appeals, or property sales in Louisville's dynamic market environment.
Tax Appeals
Expert guidance through Louisville's tax abatement process for new construction and redevelopment projects. Our team analyzes property assessments, prepares documentation, and advocates for fair tax valuations to reduce property owners' financial burdens.
Real Estate Sales
Full-service brokerage solutions for property transactions including marketing strategy, buyer/seller representation, and closing coordination. We leverage local market expertise to achieve optimal sale prices across residential, commercial, and investment property categories.
Brokerage Services
Comprehensive brokerage support for property acquisitions, sales, and investment opportunities. Our services include market analysis, contract negotiation, and transaction management tailored to Louisville's commercial and residential real estate landscape.
People
Russ Gailor
Founder
Industry veteran with decades of Louisville real estate experience, established the company to provide superior property management and brokerage services through personalized client focus and market expertise.
Tommy
Property Manager
Experienced property management professional known for reliable service execution and timely resolution of tenant and property issues, maintaining strong client trust through consistent performance.
Questions
What property types do you manage?
We manage commercial, residential, retail, single-family homes, apartments, REO properties, and vacant land in Louisville.
Do you offer appraisal services?
Yes, we provide professional property appraisal services for residential and commercial properties in Louisville, KY.
How do you handle tenant issues?
Our team provides timely maintenance response and proactive tenant communication to ensure property condition and occupancy stability.
What tax benefits can you help with?
We assist with tax abatement programs for new construction and redevelopment projects in Louisville.
Do you offer real estate brokerage?
Yes, we provide full-service brokerage for property sales including residential, commercial, and investment properties.
Reviews (3)
Jackee Johnson
May 02, 2021
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Critical:Professionalism,Quality,Value
Tom is mean and nasty man. He is not helpful at all. Paid my rent for each month for my year lease. Very disrespectful
Tom is mean and nasty man. He is not helpful at all. Paid my rent for each month for my year lease. Very disrespectful
Kc St
Sep 25, 2019
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Don't rent from them!! It's been a bad experience from the start. Very rude office staff and Tommy is the same. Left us with water bugs and mice in our house they could care less. Can't wait to get out!
Dawn Steele
Oct 16, 2013
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DO NOT USE RUSS-GAILOR, YOU WILL REGRET IT!!!!!!!!!!! This company left our family without heat for seven days last winter. Now that our lease is over we turned in our 30 day written notice with our last payment for July and have been told we have to pay for August too because Tom Gailor claims he never received it. That's not true because it was sealed in an envelope with our check which was posted on June 3. They also never informed the owner of the home that we were leaving so that they could put it back on the market. When we talked to him again about the issues he hung up! The house we were
