Business Details
22 Years
experience
Emergency
services
Expert Real Estate Services in Colorado Springs
Founded in 2004, Clemente Real Estate Services has established itself as a trusted leader in Colorado Springs real estate. Our team combines decades of local market expertise with a commitment to integrity and personalized service. We specialize in property management, home sales, and rental solutions, serving both homeowners and tenants. With over 30 years of combined experience, we prioritize client needs through transparent communication and tailored strategies. Our deep understanding of Colorado Springs real estate dynamics ensures clients receive unparalleled guidance.We maintain rigorous standards in tenant screening, property maintenance, and legal compliance. Our dedication to innovation and customer satisfaction has earned us a reputation for reliability. We actively engage with the community, fostering relationships that extend beyond transactions. Our team's longevity and expertise reflect our commitment to excellence in real estate services.
Services
Property Management
Home Sales
Rental Assistance
Tenant Screening
Maintenance Services
Details
- Year established: 2004
Highlights and features
- We offer 30+ years of real estate expertise in Colorado Springs
- Our team provides customized property management solutions
- We guarantee thorough tenant screening and legal compliance
- We maintain 24/7 emergency maintenance response capability
- We deliver personalized home buying/selling strategies with local market insights
What people say
Professional staff
Responsive service
Market expertise
Reliable maintenance
Transparent processes
Services
Property Management
Our comprehensive property management services ensure optimal investment protection through proactive maintenance, reliable tenant relations, and precise financial reporting. We handle all aspects of property oversight including rent collection, vendor coordination, and legal compliance. Our experienced team provides regular property inspections and timely maintenance response to preserve asset value while delivering transparent communication with owners.
Home Sales
Specializing in Colorado Springs home sales, we leverage 30+ years of market expertise to help clients achieve optimal transaction outcomes. Our agents provide strategic pricing guidance, professional marketing exposure, and skilled negotiation representation. From initial listing consultation through closing, we ensure a seamless selling or buying process with personalized attention to each client's unique requirements.
Tenant Screening
Our rigorous tenant screening process combines credit evaluation, criminal background checks, and employment verification to identify qualified residents. We enforce minimum credit score requirements and income verification standards to ensure reliable tenancy. The program includes legal compliance with state-mandated screening procedures while maintaining Fair Housing Act requirements throughout the application process.
Rental Assistance
The Rental Assistance Program offers professional leasing help for homeowners seeking tenant management support without full property management. Services include property marketing, applicant processing, and lease document preparation while allowing owners to maintain direct control over tenancy management. This cost-effective solution provides access to our screening infrastructure with flexible homeowner involvement.
Maintenance Services
We provide timely maintenance response for rental properties through licensed contractors and emergency service protocols. Our system includes scheduled preventive maintenance, tenant-initiated repair requests, and after-hours emergency support. The service ensures property preservation while maintaining clear communication with both tenants and owners about maintenance status and requirements.
People
Melissa Jeffrey
Broker/Owner/Property Manager
With two decades of real estate experience, Melissa leads property operations while leveraging her multi-faceted industry expertise. She specializes in local market dynamics and tenant relations.
Leah Smith
Leasing Coordinator
Leah manages leasing operations with a decade of experience in tenant relations and application processing, ensuring smooth administrative workflows and client communications.
Nick Clemente
Broker Associate
A Colorado Springs native with real estate expertise since 2015, Nick focuses on connecting clients with suitable housing solutions while emphasizing community engagement and market knowledge.
John M. Clemente
Broker Associate
Founder with 38 years of industry experience, John established the company's foundational principles and continues contributing his extensive market expertise as a Broker Associate.
Questions
How do I submit a maintenance request?
Submit requests through your tenant portal 24/7. Emergency after-hours service is available for critical issues requiring immediate attention.
What pet policies apply to rentals?
Approved pets require $300 deposit and $35 monthly fee. Aggressive breeds prohibited. Emotional support animals accommodated with documentation.
How does the application screening process work?
Applications require ID, income verification, credit score ≥650, and background checks. Processing takes 1-2 business days when complete materials are submitted.
Can I manage my property without full management services?
Our Rental Assistance Program offers professional screening and leasing services while allowing owners to handle day-to-day management independently.
How are rent payments processed?
Payments accepted through online portals, checks, or money orders. Cash payments not accepted at our office location.
What happens if I need to break my lease?
Military personnel with orders may terminate leases without penalty. Other lease breaks require negotiation and potential financial obligations.
Reviews (6)
David Pedersen
Nov 03, 2021
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I used Clemente as our property manager for the past 26 years and have had fantastic service. Recently we used Clemente as our sellers agent to assist with the sale of the long term rental property and the listing and closing process went without any issues.
William Collins
Jul 30, 2021
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Poor communication, no sense of urgency, understaffed excuses. Don't waste your money on applications. They'll continue to accept rental applications and sit on yours that's APPROVED until you lose interest. I wonder if the individual property owners are aware of this scam.
Colethea Collins
Jul 21, 2021
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I was told it would take 2-3 business days to process our application. It is now day 4 and they still have not given an answer. I've had plenty of other companies approve us within one day. Do not go to this company. They make too many excuses and will not give you an direct answer! My guess their only in it to grab the application money! Spend your money elsewhere!
Phantom Photon
Mar 22, 2021
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Clemente is a terrible company, do not rent from them or use them. They tried to force my wife to show the home to strangers while I was overseas and she was alone with three small children. They also charged for cleaning after I had home cleaned professionally by their reccomended company. Terrible customer service and John Clemente is unprofessional and rude.
Tana Lucido
Aug 07, 2020
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We rented a house from them for over 7 years and they made it so easy. Everyone was very responsive to all of our needs- whether it be weather-related damage or appliances needing fixed/replaced. When it came time to buy our home, we used Nick Clemente as our agent. He was AMAZING! He got us into a great property at a great price in the worst buyers market in the country! We highly recommend all of their services from property management to real estate purchasing. When it comes time to sell our house, well go to them first as well!
Paula Simon
Dec 28, 2017
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Do NOT rent from this company. They are a fly by night shyster realty company that will keep your deposit, despite the home being in better condition than when you moved in. They let the owner of the home renovate the entire exterior of my rental home, despite rental laws that specifically speak to "quiet enjoyment" laws, and then didn't give the required notice on the owner selling the home (because that's why he was renovating the exterior, of course). The owner sent contractors over without going through Clemente a dozen times, and they would just walk into the backyard. Clemente did nothing
