Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Dartford
Swale Heating has been trusted by customers across the South East, London, and East Anglia since 1972 to provide reliable heating solutions and exceptional service. With over 50 years of experience, we specialize in boiler installations, renewable energy systems, and comprehensive maintenance plans tailored to residential and commercial needs. Our Gas Safe and MCS certified engineers deliver 24/7 emergency support, ensuring uninterrupted comfort for 140,000 households annually. We prioritize sustainability through cutting-edge technologies like solar panels and air source heat pumps, aligning environmental responsibility with cost-effective solutions. Backed by partnerships with leading industry manufacturers, we offer products and services that meet rigorous quality standards.Our commitment extends beyond business, supporting local communities through initiatives like our long-standing partnership with Demelza Hospice Care for Children. From boiler repairs to large-scale commercial projects, our team combines technical expertise with personalized guidance to address every client's unique requirements. We maintain transparency in operations, providing flexible payment options and clear pricing for all services. Recognized for innovation and reliability, Swale Heating remains a leader in heating technology advancements, including the Boiler Upgrade Scheme and energy efficiency programs.
Services
Boiler Installation
Renewable Heating
Boiler Cover Plans
Central Heating Maintenance
Commercial Heating
Emergency Repairs
Solar Panel Systems
Heat Pump Installation
Landlord Services
Energy Efficiency Solutions
Details
- Year established: 1972
Highlights and features
- We have 50+ years of experience in the heating industry
- Our engineers are Gas Safe and MCS certified
- We provide 24/7 emergency repair services
- We offer renewable heating solutions with government grants
- We serve 140,000 households across the South East
Associations and certifications
- Gas Safe Register
- MCS Certified
Services
Boiler Installation
We provide comprehensive boiler installation services for residential and commercial properties. Our Gas Safe engineers install high-efficiency boilers with up to 10-year warranties. Customers can choose from various models with flexible financing options available.
Renewable Heating
Our renewable heating solutions include solar panels, air source heat pumps, and hybrid systems. These eco-friendly options reduce energy bills and carbon footprints while qualifying for government grants like the Boiler Upgrade Scheme.
Boiler Cover Plans
We offer boiler cover plans starting at 14.58 monthly, including annual servicing and emergency repairs. Plans range from basic coverage to comprehensive protection with unlimited call-outs and parts replacement.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent heating issues across the South East. Gas Safe engineers respond promptly to restore heating systems, with coverage options available for immediate access.
Commercial Heating
We deliver tailored commercial heating solutions for businesses and property managers. Services include system design, installation, and maintenance for large-scale properties with customized service agreements available.
Questions
Do you offer emergency boiler repair services?
Yes, we provide 24/7 emergency boiler repair services across our service areas.
What renewable heating options are available?
We offer solar panels, air source heat pumps, hybrid systems, and battery storage solutions.
Are your engineers certified?
All our engineers are Gas Safe and MCS certified for safety and quality assurance.
Do you serve commercial properties?
Yes, we provide tailored heating solutions for commercial properties and businesses.
What payment methods do you accept?
We accept online payments for deposits and final payments through our secure portal.
Are financing options available?
Yes, we offer financing options subject to credit approval through our partner lenders.
Reviews (4)
Paul Harland
Jan 23, 2022
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I have had good experience with Swale in the past, but got to say the service is now absolutely appalling - pre-paid boiler service has been cancelled at short notice three times, the third time at 8:30pm (for an afternoon appointment) because of 'a little old lady with a leak'... Really...
Then, coincidentally, the heating broke down completely. Paid 120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Then, coincidentally, the heating broke down completely. Paid 120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Mica Greenaway
Jan 13, 2022
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Critical:Professionalism
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Blessed
Dec 09, 2021
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This company is pathetic. They arrange gas safety check appointments without confirming whether arranged date/time will be convenient for tenants. Then, if a tenant isn't at home to accommodate the engineers visit they imply that the appointment was confirmed but the tenant just didn't let the engineer in (i.e. engineer was unable to gain access to the property). They are so unprofessional it's embarrassing! An appointment has been arranged for today without confirming anything with me in good time hence I won't be at home. Therefore, they are wasting their own time not mine!
Mark Richardson
Nov 28, 2021
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Avoid - as has been said in many other reviews. Services are booked but the engineers do not arrive and Swale do not tell you. Impossible to contact by phone. Three times my annual service has been cancelled without Swale telling me. Please do yourself a favour and go elsewhere. For the benefit of others a quick update, Swale have still not resolved this issue. They promised to call me back but, as usual, did not. Tried to call them and was kept waiting for over half an hour with no reply. They clearly are incapable of delivering the service they advertise, please go elsewhere and ignore the stock
