Business Details
46 Years
experience
Professional Plumbing Services in Dallas-Fort Worth
Horizon Plumbing has served the Dallas-Fort Worth metroplex for over 45 years, establishing itself as a trusted provider of residential plumbing solutions. Our expertise spans from tankless water heater installations to slab leak repairs, bathroom remodeling, and advanced water filtration systems. We prioritize upfront pricing, written proposals, and complete transparency, ensuring clients understand all costs before work begins. As certified Rinnai dealers and members of the Advanced Comfort Expert Program, we combine industry-leading training with a commitment to quality.Our service model focuses on job-based pricing rather than hourly rates, eliminating unexpected charges. With locations in Plano and Arlington, we serve DFW communities with licensed plumbers who emphasize integrity, durability, and customer satisfaction. Our preventive maintenance plans and financing options provide long-term value for homeowners. By addressing both minor fixes and major repairs, we maintain a reputation for resolving plumbing issues efficiently while prioritizing client education and system longevity.
Services
Water Leaks Repair
Slab Leak Detection
Tankless Water Heater Installation
Bathroom Remodeling
Water Filtration Systems
Sewer Line Replacement
Drain Cleaning
Garbage Disposal Repair
Plumbing Maintenance Plans
Emergency Plumbing Services
Details
- Year established: 1980
Highlights and features
- Over 45 years of specialized plumbing experience in DFW
- Certified Rinnai technicians with factory training
- Written proposals with guaranteed fixed pricing
- Preventive maintenance plans for plumbing longevity
- Locally-owned with Plano and Arlington service hubs
Associations and certifications
- Rinnai Certified Dealer
- Advanced Comfort Expert Program
What people say
Great job tracking leak
Clear communication
Highly recommend
No pricing surprises
Prompt service
Services
Slab Leak Repair
Our slab leak specialists utilize advanced detection system technology to pinpoint hidden leaks beneath concrete foundations. With 45+ years of experience, we implement durable repairs that prevent structural damage and water waste while maintaining flooring integrity. Our technicians complete most slab leak repairs within a single day using minimally invasive techniques.
Tankless Water Heaters
As certified Rinnai dealers, we install high-efficiency gas and electric tankless models that provide continuous hot water. Our technicians complete installations in 6-8 hours, including system integration with existing plumbing infrastructure. All installations include a 12-year limited warranty and lifetime maintenance support.
Water Filtration Systems
We install whole-home filtration systems that remove chlorine, sediment, and contaminants for cleaner drinking water. Our solutions increase equipment lifespan by 30% while improving taste and odor. Systems include annual filter replacement services to maintain optimal performance standards.
Bathroom Remodeling
Our plumbers handle complete bathroom remodels including piping modifications and fixture installations. We work with top brands like Kohler and Elkay to ensure 10-year product warranties. Projects include updated water lines and drain systems to accommodate modern fixtures.
Drain Cleaning
Using motorized drain snakes and hydro-jetting equipment, we clear clogs in pipes up to 4 inches in diameter. Our technicians identify recurring blockage causes and recommend preventive solutions like enzyme treatments or pipe lining repairs for aging systems.
Questions
Do you charge for estimates?
No trip charge for estimates. We provide free written proposals with guaranteed fixed pricing before any work begins.
What tankless water heater brands do you install?
We specialize in Rinnai models and carry both gas and electric variants. As certified dealers, we offer factory warranties and priority support.
How quickly can you respond to plumbing emergencies?
We dispatch same-day service for urgent requests. Emergency response time averages within 4 hours during business hours.
Do you offer financing options?
Yes, we provide 0% financing for qualified customers on qualified repairs and installations.
What service areas do you cover?
We serve all Dallas-Fort Worth metroplex cities including Plano, Arlington, Fort Worth, Frisco, and McKinney.
Are your plumbers licensed and insured?
All technicians hold Texas state plumbing licenses. We carry complete liability and workers' compensation insurance.
Videos
Reviews (3)
M. S.
May 27, 2020
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I found this place on yelp, they had a good rating and they sell and install the product I want to use. So I submitted a form to get a call back. All of that happened easily, the call went well, no problems. I was very clear that I was ready to get moving on an entire water filtration installation at my house. We scheduled a 4hour window a week later for their technical consultation. Today is the appointment day, no one showed up, no call, no text, no email...nothing. Taking my business elsewhere.
Mallory P.
Feb 26, 2019
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Phillip was kind, professional and efficient. We had a leaking toilet and they were able to come out the next day. I will be using Horizon in the future and hopefully Phillip!
Kate V.
Feb 22, 2018
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You get what you paid for. Horizon's estimate was about $400 cheaper than competitors, but their service is less than professional. I had two water heaters replaced. They didn't know how to turn off the water to my house because the connection was "different". I spent two hours asking neighbors how they turned off their water and had to come up with a solution for the plumbers.
Then when they left, they left a huge mess of left over shipping parts in my garage. Immediately after the new water heater was installed, I turned on the hot water a sticky substance came out at first
Then when they left, they left a huge mess of left over shipping parts in my garage. Immediately after the new water heater was installed, I turned on the hot water a sticky substance came out at first
